Shipping & Returns
PLEASE ALLOW 1-5 DAYS FOR YOUR ORDER TO BE PROCESSED.
The CHILL site only ships to the 50 United States and can not ship to territories and APO/FPO.
If you are not in the States and want products other than CHILL, please visit https://advanced.gg
Having an issue with the order you received? No worries! We are here to help, contact us via email for a response within 48 business hours.
Our products can be returned within 14 days of the original purchase of the product. TO be eligible for a return, please make sure that:
The product was purchased within the last 14 days.
The product is unopened, in its original packaging.
You have the receipt, order confirmation or proof of purchase from advanced.gg.
Products that do not meet this criteria will not be considered for return.
Unfortunately items purchased on sale or with a discount code cannot be refunded. Only regular price items can be refunded.
Stuff happens, and if you receive a damaged product, please notify us immediately.