PLEASE ALLOW 1-5 DAYS FOR YOUR ORDER TO BE PROCESSED.
The CHILL site ships within the United States only, to the 50 U.S. states. We do not ship internationally, to U.S. territories, or to APO/FPO addresses.
Having an issue with the order you received? No worries! We are here to help, contact us via email for a response within 48 business hours.
RETURN POLICY
Our products can be returned within 14 days of the original purchase of the product. To be eligible for a return, please make sure that:
The product was purchased within the last 14 days.
The product is unopened, in its original packaging.
You have the receipt, order confirmation or proof of purchase.
Products that do not meet this criteria will not be considered for return.
SALE ITEMS
Unfortunately items purchased on sale or with a discount code cannot be refunded. Only regular price items can be refunded.
DAMAGED ITEMS
Stuff happens, and if you receive a damaged product, please notify us immediately.
